Intelligent Process Automation for Financial Services
3 minutes read
Intelligent Process Automation for financial services - AI-driven software bots will streamline almost every process[...]
Why now is the right time for intelligent automation
5 minutes read
Download our free How-to Guide to intelligent automation – no registration needed. [...]
Time for enterprises to dig the new breed of ITSM toolsets
A new wave of lower cost, high-performance ITSM solutions has emerged just as many enterprises make the shift to remote or hybrid working, making this the optimum time for a major rethink.
Want the same IT functionality for 80% less cost?
4 minutes read
Download our free how-to guide to new ITSM toolsets – no registration needed. [...]
Xcession, AutomationEdge deliver intelligent automation capabilities to IT
Xcession, a leader in Service Management and IT Operations, has been appointed an official partner for AutomationEdge, the developer of next-generation Intelligent Automation systems.
ITSM Predictions for 2021: End-user experience, automation and self-service eBook
What does 2021 hold for enterprise IT? Will it be dominated by the continued impact of Covid-19 and the shift to remote-working? What do the 12 months hold for ITSM Professionals? Will more long-standing trends re-emerge as businesses adapt to advancing automation, or will a global recession stymie the advance of the digital workflow? Our team of experts offer their top six predictions, based on their own extensive experience.
Objective expertise injects resilience and sustainability into IT service management
At a time when so many enterprises are rightly focused on the bottom line and all the challenges generated by the pandemic, there is an urgent imperative to do more with less – especially in IT.
How enterprises shift to the remote-first approach
Based on our first-hand experience of working with enterprises and industry best practice, our new guide explains the unique and proven system we’ve developed for organisations shifting to remote-first.
Are your ITSM users getting dizzy from “Swivel Chair” syndrome?
4 minutes read
I wanted to start this blog with a few questions for you: Are your ITSM users getting dizzy from “Swivel Chair” syndrome? Have you come across “Swivel Chair” practices in your own organisation?[...]
The Irish Market
4 minutes read
The Irish market is booming! The need for effective IT Service Management is on the rise. As I sit here and ponder on what to write, I think back to why we thought long and hard before we established our new office in Dublin [...]