XCESSION, AUTOMATIONEDGE DELIVER INTELLIGENT AUTOMATION CAPABILITIES TO IT

Partnership delivers hyper-automation platform – one platform to automate IT and business process.

Xcession, a leader in Service Management and IT Operations, has been appointed an official partner for AutomationEdge, the developer of next-generation Intelligent Automation systems.

This partnership strengthens Xcession’s automation, AI and RPA capabilities, with AutomationEdge providing an Intelligent Hyper automation platform for IT and Business processes. AutomationEdge provides customers with a software platform that brings together AI, process and task automation functions and RPA, delivering advanced integrated capabilities for many verticals.

“Companies who focus on Automation and have the vision to see that new innovative automation platforms enable their business to thrive will come to the fore.” says Mark Twomey, CEO, Xcession. “We are delighted to announce our partnership with AutomationEdge and believe that the range of features offered will help customers create greater value within their organisation, enhance customer experience, improve service fulfilment and reduce cost of operations. AutomationEdge’s focus on IT Process Automation fits very well with our expertise in Xcession meaning we complement each other.”

AutomationEdge integrates technologies such as NLU and NLP to meet customer engagement and IT service management needs, along with graphical driven process design and task automation using RPA, data-handling, ETL and advanced workflow features. Central to the platform’s success is its use of advanced machine learning, NLP, integrations services and a library of ready-action bots to tackle not only routine business and rule-based tasks, but to enhance customer experience and improve IT services.

The hyper automation platform from AutomationEdge includes the following features:

• AI Driven Platform – With ML & NLP, AutomationEdge can handle unstructured data and provide prediction capabilities which can help in areas like customer support, sales, risk and compliance.

• Faster data processing – AutomationEdge is the fastest data processing RPA platform with the speed of 10 to 1000 times faster to help reduce turnaround time significantly.

• Integrated Automation Platform – AutomationEdge is an enterprise-wide automation platform with Robotic Process Automation (RPA), IT Process Automation (ITPA), ETL, iPaaS, AI as core capabilities.

• Low Code and Pro Code development – AutomationEdge drag and drop and smart recording capabilities make it easier to build automations along with support for scripting in different languages like Java and Python to build complex business logic making it easy to adopt RPA solutions enterprise wide.

• Multi-threaded bots – Single AutomationEdge bot can be used to automate multiple processes simultaneously which increase speed dramatically and brings down TCO due to the reduction in requirement of number of bots.

• 400+ pre-built skills – 400+ ready connector and workflow bots are available in AutomationEdge Bot Store. This reduces time and effort to deploy new automated processes significantly. All connectors and workflows are listed in AutomationEdge Bot Store and most of them are free to download.

Xcession underpins the AutomationEdge platform with a range of services – from use-case analysis, design, enablement, integration and ongoing support and training.

For more information, please contact Xcession via e-mail: info@xcession.co.uk.