Lack of transparency in the ITSM implementer
market is a major concern, with 46% of respondents
believing the market is opaque

November 2020 – 3 minutes read

Lack of transparency in the ITSM implementer market is a major concern, with 46% of respondents believing the market is opaque

November 2020

3 minutes read

Featured in Data Centre Solutions, our research findings highlight more than nine-in-ten IT decision-makers (92%) believe ITSM implementers are failing to meet the needs of customers. To read the full article, click here.